Increasing Productivity Using Qualified Security Guards
Businesses interested in increasing profits and staying at the forefront of their industries always look for ways to provide a better service to their clients and customers. Customers now have plenty of choices when it comes to getting what they want and when they want it. Online shopping has made getting customers in the door increasingly difficult, not to mention finding dependable staff. There is a direct correlation between overall productivity and the ability to provide exceptional service to the distribution of responsibilities among staff members. Overwhelmed staff often are not as productive because they are asked to serve in multiple roles - some of which they are not qualified to do. Companies have found that private security guards can serve in many positions that help increase productivity and allow a higher level of customer attention. Maintaining more elevated service levels with lower staff numbers can be easily remedied by hiring private security personnel while staffing and onboarding efforts continue. The diversity of industry experience and backgrounds of qualified security guards fit any organization and can be customized in what services they offer. Some businesses require additional training and expertise, and established security personnel providers have an active roster of qualified men and women ready to go.
Peace of Mind to Staff and Customers
Security guards set a tone of authority and establish order upon arrival. Employees get to know security guards and begin to build trusting relationships that provide peace of mind in the workplace. When employees feel safe and secure, they are able to increase their productivity and focus entirely on customer needs. If your business allows walk-in traffic, it is even more essential to offer safety and security for consumers. Armed or unarmed security guards provide peace of mind and let people go about their business without worrying about someone trying to cause harm or disruption. A security guard is a designated person to address safety concerns and handle things that occur that would typically take an employee away from their role. Businesses with locations that allow a continual flow of customers need security in place so that any disruptions or disgruntled customers can be handled professionally and discreetly. As companies continue to ramp up to reach full staff, customer demands continue to grow. Providing high level service is critical to retaining customers.
Prepared for Emergencies with Security Personnel Experience
Whether a medical emergency or an unexpected evacuation, qualified security guards are trained and act immediately, without hesitation. Experience administering CPR and other emergency medical skills can save lives until emergency services arrive. Additionally, communicating clearly and directing emergency services to the accurate location quickly shaves minutes off response time. The insight and knowledge of how emergencies are handled allow the process to move smoothly and ensure procedures are followed correctly.
Although employees and staff are often trained in basic emergency response, only someone with training and experience can guarantee a proper response to different emergencies. Overwhelmed staff may not be able to respond in an actual emergency or be pulled in different directions.
Security Guards Help Manage Staff Absences
As COVID-19 variants and the flu are in full swing across the nation, staff absences and callouts are rising. A skilled security guard can fill many roles in staff absences. Although you would not ask a security guard to work at the cash register, they can serve in a customer service role as they continue monitoring activity and behavior at the place of business.
Many companies need to realize that security guards can serve in this capacity. Instead of struggling through these lengthy absences, hiring short-term and temporary security coverage that serves multiple purposes is the best option. Think of private security guards as an extension of existing staff and someone that lightens the burdens on employees and allows them to continue working at total capacity.
Safety Measures Enforced by Security Guards
Think about an employee propping open a back door to a business on their break. Although the door is not supposed to be propped open, leaving the company and staff vulnerable, not to mention violating safety codes, security personnel can ensure that safety measures are adhered to and allows other staff to focus on their role and stay productive. What about fire doors or exit signs that are not working correctly? Security guards are trained to monitor these areas and ensure they do not become a hazard until they are addressed and fixed.
Affordable Security Guard Coverage for Short-Term or Long-Term Assignments
Choosing the right amount of security coverage makes all the difference when investing in providing the best customer service and increasing productivity. Work with a professional security coordinator to determine what safety solution will fit the budget and provide the best security solution for your business.
When you need security personnel who aim higher
Call Off Duty Officers, Inc. to find out how we can serve your business.
Off Duty Officers, Inc. provides armed and unarmed, off duty law enforcement and security personnel for both short- and long-term assignments. Contact us for an instant