Questions to Ask When Hiring a Security Company

The decision to hire a security guard company can be one of the most critical choices you will make for your business. However, once the decision has been made, the real work begins. Choosing the right security guard company for your business needs is not a simple process. The wrong choice can leave your business, people and assets vulnerable to a variety of threats.

For business owners, a reliable team of security guards from a trusted security guard company can put you at ease both during and after business hours. When an issue does arise, you can feel confident that your security experts will handle the problem with professionalism. A security plan that includes live guards allows business owners to prevent financial and property losses and create a secure environment for their employees and customers.

How do you know which security guard company deserves your business? What characteristics should you look for in a reputable company? What questions should you ask to ensure that you are hiring the right security team for your needs?

At Off Duty Officers, we understand that choosing the right security guard company can be a difficult decision. We have put together the following list of questions you should ask before you hire a security company. The answers they provide will help you determine if the company has the right resources, experience and customer service to give you the security you require.  

4 Questions to Ask Before Hiring a Security Guard Company

What services do you offer?

The security requirements of your business today may not be the same as your security requirements tomorrow. When looking to hire a security company, research the breadth of services they offer. Be sure to work with a company who can meet your changing business needs, so you do not have to go through the hiring, education and trust-building process again with another company down the road. Not only will this provide you with peace of mind, it will save you a great deal of money in the future.

What kind of training do you provide to your guards?

Just like any industry, professional development and training opportunities are vital to developing competent employees. Consider working with a security company that places value on offering consistent and state-of-the-art training for their guards. Things change quickly in the security industry. You want to do business with a security company that cares about equipping their guards with the latest education.  Additional security guard training that may benefit your business can include CPR and first aid, active shooter, cybersecurity and self-defense.

What is your experience working with other businesses in my industry?

Some companies specialize in specific industries such as entertainment, education, health care and retail. Be sure to choose a security company that can demonstrate knowledge of and experience in your industry. Even a highly-reviewed and successful security company may not be a great fit for your business if they do not have expertise in your sector. The security solutions that work in the construction industry won’t necessarily work in a residential community.  

Would your current and previous clients recommend you?  

A simple internet search can provide you with a great deal of information about any business you may hire. When it comes to choosing a security company, doing your due diligence is worth the time and effort. Besides checking review sites and the Better Business Bureau, ask for client references. A reputable company will have no problem connecting you with their other clients so you can learn more about the customer service and results you can expect to receive.

Security Guards – Off Duty Officers

For more than 25 years, Off Duty Officers has been the leading provider of off-duty law enforcement and military personnel to meet the needs of businesses of all sizes and across all industries. We pride ourselves in providing professional, reliable and highly-trained security guards to our clients. Our reputation for providing top-notch customer service and highly-qualified security guards means that our clients can rest easy knowing that they have the best security team on their side.

Your security is our number one priority. When you need the best security guards in the industry, contact Off Duty Officers to learn how we can support your business. Our security specialists are ready to help you determine your security needs.